OUR POLICIES

ADMISSION: We reserve the right to deny admittance to pets lacking proof of vaccinations, and/or pets displaying signs of untreated or potentially contagious conditions, and/or aggressive behavior. We reserve the right to charge handling fees for excessively difficult or aggressive pets requiring additional staff and\or additional time in order that we may deliver proper care. Minimum age for all services is 8 weeks.

REQUIRED VACCINATIONS:  PROOF OF CURRENT VACCINATIONS BY LICENSED VETERINARIAN REQUIRED FOR ALL VISITS.  The essential vaccinations for your pet are as follows: 

Dogs:  Rabies, for all dogs over 16 weeks
           DA2PP,  for all dogs
           Bordetella, within the last 6 month

           Negative stool sample within the last 12 months

Cats:   Rabies, for all cats over 16 weeks
           FVRCP, for all cats

           Negative stool sample within the last 12 months
          

Puppy Vaccination Requirements:

 8 weeks-  DA2PP (distemper/parvo combo), Bordetella (canine kennel cough)
12 weeks- DA2PP Booster (distemper/parvo combo), Bordetella (canine kennel cough)
16 weeks- DA2PP Booster (distemper/parvo combo), 1 year rabies, Bordetella (canine kennel cough) 

Negative stool sample required

If vaccinated elsewhere, all vaccinations record must be from a licensed veterinarian.


WHAT TO BRING FOR YOUR CHECK-IN:

  • A copy of current vaccination records if your pet is not cared for by our veterinary staff.

  • All medications labeled.

  • Emergency contact phone information.

  • Special Diet Pet food labeled and pre-packed in individual serving portions 

HOURS: Monday - Friday 7:30 AM - 5:30 PM
                          Saturday 8:00 AM - 1:00 PM,
Pre-paid Sunday departures available only by appointment.

Monday-Saturday boarding check-in begins at 1pm.  Pets accepted earlier; they may have to wait in a holding area until their unit is available.


2010 HOLIDAYS: We shall be closed to the public on the following Holidays and Holiday Periods:
Memorial Day
Closed Saturday May 29th, no Sunday
pick ups, pre-paid boarding pick ups only Monday, May 31 from  3:00 to 5:00PM.  Regular hours resume on Tuesday, June 1st.
July 4th no Sunday pickups, open at 7:00 AM Monday July 5th. Regular hours resume on Monday, July 5th.
Labor Day    Closed Monday, Sept 6th. Regular hours resume on Tuesday, September 7th.
Thanksgiving Closed November 26th
Christmas Dec 24th open 7am to 1pm  & closed Dec 25th, prepaid boarding pickups only Sunday December 26th by appointmen only.  Regular hours resume on Monday, December 27th.
New Year's Eve & Day Dec 3st open 7am to 1pm  & closed January 1st, pre-paid boarding pick ups only Sunday January 2nd by appointment only. Regular hours resume on Monday, January 3rd.


 

Our boarding facility is billed like a hotel for people.

Check In Time begins at 1:00 pm :- Pets arriving before 1:00 pm are welcome with no extra fees, but your pet may have to wait in a holding area until their unit is ready.

Check Out Time is 1:00pm Monday through Saturday: - Additional day boarding charged after 1pm unless your pet is bathed or groomed on final day of boarding. Pre-paid and scheduled departures only on Sundays and full day boarding charge applies if pick up appointment is scheduled for an afternoon pickup.

Rates & Services:  All rates and services are subject to availability and change. All new clients need to have their pet establish a veterinary-patient relationship, in order to be admitted and overseen legally by the veterinary staff, a $52 initial doctor exam will be charged.

Dog boarding $23 and $18 per additional dog housed in the same suite. Cat boarding $20 and $15 per additional cat housed in the same suite. There will be an additional charge of $5 per pet for holidays. Administration of medications is provided at $5 per day for up to 2 medications and diabetic care or advanced care is provided at $9 per day.

We do try to honor your wishes to have pets housed together. Although if a "family squabble" does occur, the pets will be separated and charged for separately. Any injuries will be treated at owner's expense.

Facility Meal Plans and Bedding: Our meal plans use only Purina sensitive diets and are ideal in a boarding situation.  If you bring your own food please package each meal separately.

Bedding is provided during your pets stay. If you wish to bring personal items, we are not responsible for loss.

Medical Care and Emergencies:  Be aware that your pet's environment is different from being at home while they are boarding. They may bark at other animals, have temperature & humidity changes or dietary changes. This can create problems such as sore throats, respiratory infections, weight loss, hair loss or diarrhea. We seek to prevent such problems, but they do occur beyond our control. In the rare case of your pet needing medical or emergency, care we contact you at the listed number that you provide. In the event, we are unable to reach you, our veterinarian will provide care until we are able to reach you and you are responsible for all related medical expenses.

Payment:  Payment in full is required at the time of dropping off your pet(s) for their boarding reservation. We may require pre-payment at certain busier times of the year to guarantee your boarding reservation. Your reservation is non-refundable but the fees will be applied as a credit to your account to be used for future services. Any incurred veterinary services will be due in full upon pet release. 

Please allow 10-15 minutes to check your pet into the hotel. You will be required to check-in with a veterinary nurse and complete paperwork along with payment for the pet stay.

Upon admission for services, your signature of contract acknowledges your awareness and acceptance of our policies. Thank you for entrusting your pet to our care.